An outdoor landscape lighting system is a huge investment and undertaking for your clients. After all, clients will be spending a lot of money and opening their homes and yards to a team of people to install an outdoor landscape lighting system. Clients want to be certain that they will choose the right landscape lighting contractor who will give them a professional, aesthetically pleasing, and safe outdoor landscape lighting system.
This week’s blog post features the top three questions potential clients could be asking when they are looking for an outdoor landscape lighting installer and how your answers could position you as their top choice.
Top 3 Questions Potential Clients Will Ask
When looking to hire a landscape lighting contractor to install an outdoor landscape lighting system on their property, potential clients are going to ask questions. These top three questions will help them make a smarter choice when it comes to choosing a lighting contractor to work with. Nail these questions in a way that satisfies your clients and gets the job.
1. Are You Licensed and Certified?
Being certified and licensed according to state or local requirements is a huge point in your favor. These credentials will help you prove to potential clients that you are knowledgeable, qualified, and capable of installing a brilliant, high-quality outdoor landscape lighting system for them. Licenses and certifications can reassure potential clients that when they choose you as their installer, they can expect that the job will be completed professionally and in a timely manner.
2. Do You Carry Insurance?
Having proper insurance before starting the job can instantly build or break trust with a client. Put yourself ahead of the competition by making sure you have general liability and workers’ comp coverage. This will be advantageous for you because they’ll offer protection for your business and your clients in case of falls, injuries, or accidents. These events can lead to a bad job, horrible reviews, or worse, legal trouble.
Mention carrying general liability and workers' comp coverage to potential clients to show that your business is responsible, prepared, and professional.
3. Do You Offer Warranties?
A third question potential clients might ask is about warranties. Be ready to answer warranty questions and express terms in a way that is clear and easily understood by the potential client. You should tell them what warranties your business has, such as fixture warranties (e.g. brass or copper durability), labor warranties, and service guarantees. Explain the differences between these different types of warranties to potential customers. Be certain that potential clients understand these warranties to avoid any disappointment or confusion at the end of installation. Having good warranties shows that you are confident in your work and that the potential client’s investment is protected.
Impress Potential Clients with Help from LightCh8in
Potential clients will have questions when hiring an outdoor landscape lighting installer, as they want to be certain that they choose the right one for them. Knowing what they ask could give you the ability to confidently answer their questions and stand out from the competition.
Ready to impress potential clients? Make sure you’ve got these answers locked in. Another way to impress them would be to sign up for a free LightCh8in account today! We’ve got everything you need to impress your clients with an outdoor landscape lighting system. From brass outdoor fixtures, direct burial cable, LED lamps, and accessories, you can find it all at LightCh8in!